Reference

Terms & Conditions for bro jp Accounts

bro jp Terms & Conditions set out how you open, use and protect your account, including the checks connected with DANA, OVO, GoPay and QRIS.

Account accessWallet checksPolicy contactLocal-law access
bro jp Terms & Conditions for bro jp Accounts
POLICY HELP

Three Ways to Resolve Terms Questions

A clear contact route helps when a Terms & Conditions question affects your account or wallet status.

Account route Open the support path from your signed-in account when a clause affects login, phone…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and the status…
Policy request If you need a condition clarified or want to ask for a wording change…
ACCOUNT SAFEGUARDS

Six Policy Controls You Can Check

Our Terms & Conditions are supported by practical account controls rather than hidden steps. We record the details needed to operate an account, connect payment references to the correct wallet request and…

Data handling

We use registration, phone verification and payment-status details to operate the account conditions you accept. When you ask about stored data, identify your account phone number and request type so we can locate the relevant record without asking for your password.

Cookie settings

Necessary cookies help preserve your signed-in session and the device path from login to the lobby. Clearing them can sign you out or remove a saved setting, so you may need to repeat phone verification before account access resumes.

Account security

Keep your password, phone and one-time codes private under these Terms & Conditions. If a login looks unfamiliar, use the account support path promptly, describe the device behaviour and ask us to check the access record.

Retention period

We retain account, payment and policy records only for the period needed to operate the service, resolve disputes or meet applicable requirements. A deletion request may not remove records that must remain available for those purposes.

Correction request

You can ask us to correct inaccurate account details through support. Include the field that needs changing and the matching account step; payment details may require a receipt or wallet status check before we update the record.

Policy changes

When Terms & Conditions wording changes, we publish the revised text on this policy page and may require you to acknowledge it before continuing. Check the date and section heading whenever you return after a policy update.

Terms & Conditions Questions Answered

These Terms & Conditions answers focus on the account decisions you are most likely to make before opening access. We cover eligibility, wallet matching, data requests, device sessions and policy changes in plain language. If your case involves a specific payment receipt or account action, use the support route shown after signing in and quote the relevant clause.

They explain account registration, phone verification, login security, wallet matching, payment-status checks, policy changes and the conditions for using the lobby. They also describe how to contact us about stored data, account corrections and access questions. Read the current text before opening an account.

Access depends on local law. If you are in Indonesia, use the account path only where local law permits and follow the eligibility wording shown during registration. We may request phone verification or pause access when a legal, security or account-condition check is incomplete.

Yes. DANA, OVO, GoPay and QRIS requests must use matching account details and the steps displayed at the time. Bank transfer and virtual account requests can also require a receipt or status check. A payment condition does not remove your duty to protect login codes.

Contact us through the account support path and identify the incorrect field. We may compare the request with phone verification or a payment reference before making a correction. Until the details are confirmed, access or a wallet request may remain paused under the Terms & Conditions.

Send a data request through the available support contact connected to your account. State whether you want access, correction or deletion and include the relevant account phone number. We may retain records needed for service operation, dispute handling or applicable requirements.

Necessary cookies preserve a device session and required settings. If you clear them, we may sign you out and ask you to repeat the account or phone-verification step. Cookie use does not replace your responsibility to keep your password and one-time codes private.

We publish revised wording on this policy page and may ask you to acknowledge it before continuing. Check the section heading and current text after a change. If a clause is unclear, quote it through support before you proceed with an account or wallet action.